Emotional Labor

I recently read an amazing document. It was a digest of a message thread about Emotional Labor. Before I was done I knew I wanted to share it with everyone I cared about.

To that end I collaborated with the creator of the digest to update the formatting of the document. I hope the result is very easy and comfortable (formatting-wise) to read. Please check it out: Emotional Labor: The MetaFilter Thread Condensed (PDF).